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17000008838
How do I access Okta?
Okta is an identity management software (think of a bookmark manager that safely stores all of your
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17000008868
How do I access Google Drive?
You can access Google Drive by using this link or entering it in your address bar, https://drive.goo
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17000008880
How do I access Google Calendar?
1. Navigate to Gmail by clicking the Google Apps Mail icon on Okta or entering in gmail.com in your
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17000008882
How do I access Salesforce?
You can access Salesforce through Okta by navigating to https://atirestoration.okta.com/
Once
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17000008885
How do I access Google Chat?
You can access Google Chat by navigating to https://chat.google.com/
Alternatively, you can
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17000008900
How do I access Mitel Connect directory/softphone app?
Mitel Connect is a directory application that allows you to quickly access and dial users within ATI
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17000008901
How do I create/upload files/folders in Google Drive?
1. Navigate to Google Drive
2. Click New
3. Choose from creating a file/folder or
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17000008903
How do I fix the "softphone registration timeout" error in Mitel Connect?
If you get an error saying "softphone registration timed out" some features may potentially not work
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17000008904
How do I access pVault?
You can access PVault through the ATI Remote Resources (RADC) folder in the Windows Start menu. Foll
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17000009407
How do I submit a ticket/work order?
You can submit a ticket/work order by accessing the ATI Helpdesk app on Okta on your PC or cell phon